Terms of Service

These terms govern your use of this website and any services provided by Sheefan Media (“Sheefan Media,” “we,” “us”). By browsing this site or booking a consultation with us, you agree to these terms. If you do not agree, please do not use this site or our services.

1. Who we are

Sheefan Media is an Australian business, based in Perth, Western Australia, that builds, grows and scales established businesses with marketing and sales systems: service-based businesses (trades, home services, clinics and professional services) and experts, creators and software founders. The two engagement types described on this website are the service-based business system (video advertising, enquiry response, follow-up and customer retention) and the expert and founder system (offer testing, offer packaging, and the marketing and sales system around it).

2. Scope of services

Sheefan Media provides marketing and sales services, which may include (depending on the engagement): strategy, scripts and creative direction; video advertising production; paid media management on Meta, Google and LinkedIn; automated enquiry response and follow-up systems; sales process design and, where agreed, sales support staff; onboarding, review, referral and repeat-customer systems; small-budget offer tests and the reporting of their results; offer and digital product packaging; and related pages, emails, booking and automation systems. The specific scope, deliverables, fees, and timeline for any engagement are agreed separately in writing before work begins. Nothing on this website constitutes a binding offer of services or a guarantee of specific results. Outcomes depend on factors outside our control, including market conditions, advertising spend, platform policies, the accuracy of the business information you provide to us, and your own business operations.

3. Bookings and consultations

This website allows you to book an introductory consultation via our booking platform (GoHighLevel). Booking a call does not create a contract for services. It is a conversation to determine fit. Any paid engagement begins only once both parties agree to written terms covering scope, fees, and payment. We reserve the right to decline to work with any prospective client at our discretion.

If you need to reschedule or cancel a booked call, please do so with reasonable notice using the link in your confirmation email, or through the contact form on this site.

4. Fees and payment

Pricing is not published on this website because our services are scoped individually per client. Fees, payment schedules, and any advertising spend (which is separate from our service fees) will be set out in a signed proposal or agreement before any paid work commences.

5. Intellectual property

Unless otherwise agreed in writing, all content on this website (including copy, design, graphics, and code) is owned by Sheefan Media and may not be copied or reproduced without permission.

For client engagements: advertising accounts, pages, websites, contact lists and customer data are held in the client’s name. Advertising creative, content, digital products and pages produced as part of an engagement are owned by the client. Systems configured inside the client’s own accounts (for example automated enquiry response and follow-up) stay with the client if the engagement ends. What remains our property is our general know-how, our reusable templates and scripts in their unconfigured form, and our internal processes, none of which prevents the client from continuing to use what was built for them. Specific intellectual property terms for an engagement will be set out in that engagement’s written agreement.

6. Third-party platforms

Our services and this website rely on third-party platforms, including GoHighLevel (booking, CRM and automation) and Meta, Google and LinkedIn (advertising delivery). We are not responsible for outages, policy changes, or performance issues caused by these third-party platforms, though we will act reasonably to work around them.

7. Limitation of liability

To the maximum extent permitted by law, Sheefan Media’s total liability arising out of or in connection with this website or any services provided, whether in contract, tort (including negligence), or otherwise, is limited to the total fees paid by you to us for the specific service giving rise to the claim in the twelve (12) months prior to the claim. We are not liable for indirect, consequential, or special loss, including loss of profits, revenue, or business opportunity. Nothing in these terms excludes any guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law.

8. No guarantee of results

Marketing and sales outcomes depend on many factors beyond our control. We do not guarantee specific enquiry volumes, your team’s response times, conversion rates, sales figures, rankings, revenue or growth outcomes from any engagement, and the result of an offer test is a report of what the test showed, not a prediction.

9. Governing law

These terms are governed by the laws of Western Australia, and you submit to the exclusive jurisdiction of the courts of Western Australia for any dispute arising from these terms or our services.

10. Changes to these terms

We may update these terms from time to time. The effective date above reflects the most recent revision. Continued use of this website after changes take effect constitutes acceptance of the updated terms.

11. Contact

Sheefan Media, Perth, Western Australia.
Reach us through the contact form. Sheefan Media is a business name of Prosperum Digital Pty Ltd, ABN 73 666 562 518. The legal entity and ABN appear on every proposal, agreement and invoice.